Tuesday, January 12, 2016

Major Blue Snafu

Courtesy of FoIB Jeff M:

"Blue Cross and Blue Shield customers in North Carolina will be getting refunds ... they could not confirm whether they were insured ...  about 25,000 customers were accidentally put into the wrong health plans."

Three very serious problems, and it's not really clear how much they overlap (ie how many were overcharged vs how many couldn't confirm vs how many put in wrong plans). The good news is that the BX folks are working to resolve these issues.

And of course, it could be worse:

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