Friday, December 29, 2017

A Carrier's Economist's take on ObamaCare

[Whew - That title really rolls off the tongue. FoIB and Blue Cross economist Michael Bertaut recently tweeted a series of posts explaining what has gone off the rails, and why. He's graciously granted us permission to post it here as a service to out readers]

As an economist for a Blue Plan, I can help; here are some of the impacts of the ACA on our organization and products since passage on 3/23/2010:

As an FYI, I've been in my role at at BCBSLA since 2004. Between 2010 and the actual ACA launch, we spent over $100,000,000 in new spending just on compliance work and building the systems to allow us to participate. This is money that could have bought actual health care. Pre-ACA we served an individual market with the following characteristics:

125,000 people
Average age 36 years
51% female
Average duration of 47 months [ed: how long folks kept their plans]
Average rate of $274/month
Average annual deductible $750
PPO broad network
Application rejection rate of 0.4% [ed: oh, the uninsurability cirsis!]

Fast forward to 2017:
165,000 people
Average age 46 years old [ed: 30% increase; older ~ sicker]
58% female [ed: more expensive claims]
Average duration 11 months [ed: one can see where this is heading...]
Average rate $725/month [ed: looks like Michael misspelled 3000% decrease]
Average deductible $3,500
Standard plans cover 40% of Medical providers (down from 95%) [ed: hello narrow networks!]
Rejection rate 0%

Only 40% of policyholders keep their plan for 12 premium payments in a row. [ed: let *that* sink in]

Despite huge rate increases and tight MLR restrictions our Individual block went from slightly profitable to -$250 million since 2014.

Oh, and now 52% of our individual customers qualify for $0 ATC/CSR. If there is a better way to wreck a market than the ACA, I haven’t found it yet.

Wondering why this happened? It’s actually 3 really bad policy decisions that have led us here:

■ The politically-determined (NOT economically-determined) age rating policy

■ The “federalization” of plan design which assumes states with $80,000 average annual household income will have same opportunity as states with $40,000.

■ And the real tragedy, repairing and creating stable insurance markets is hampered by lying politicians

Thanks, Michael!

Thursday, December 28, 2017

Open Enrollment v5.0: ObamaCare #Winning

Ooops:

Wednesday, December 27, 2017

In Memoriam: My Red-Headed Spitfire

I have been fortunate in my career to have some (very) longstanding clients. One of my very favorites, Pat B, passed way Christmas day at age 90. She'd been suffering from dementia for a while now, but was otherwise in (relatively) good health until very recently.

After over 30 years together, I miss her already.

When the girls were born, she knitted them the cutest little booties. She and Ernie were honored guests at our 10th anniversary party (also a long time ago).

I don't know many other agents who can brag that they actually insure every other member of a client's family, but I do. And can name them all (well, on a good day).

There was never a time that I didn't welcome seeing her bright red head passing by the window by our office's front door. She was strong-willed, and brightly-spirited. And she never missed calling me to wish me a happy birthday (we're both Libra's, so...).

Rest easy and well, dear Pat. You are missed.

Dayan Ha-Emet.

Tuesday, December 26, 2017

How Congress Can Fix Medicare

Congress needs to fix Medicare.

No they don't. It is fine the way it is. Besides, I EARNED it.

DC has been stealing money from the Trust Fund for years. Now there is nothing left to pay benefits.

Actually, the HI portion (Part A) seems to be solid for now. The Supplemental Insurance (Part B) is a bit more stable, mostly because it is funded in part by beneficiary premiums and "discretionary" general tax revenues.

The bigger problem facing Medicare is the decline in the ratio of workers paying taxes to beneficiaries.

But no worries. The folks at Juniper Research Group have it all figured out.

the Congressional Budget Office (CBO) in October released an updated analysis of illustrative proposals to create a premium support program for Medicare. The report explained how and why premium support could save even more money than CBO had estimated just a few years ago.
To the uninitiated, premium support would transform Medicare into a program roughly akin to the federal employee health benefit plan, or the Obamacare exchanges established in 2014. Insurers, including traditional government-run Medicare, would bid against each other to offer the usual complement of Medicare services. - MSN

Look at the statement in bold.

The solution is to create another Obamacare exchange, except for Medicare.

Tell me how well this has worked and then we can discuss it further.


#FixMedicare #SaveMedicare #Obamacare


Sunday, December 24, 2017

Did You Know?



For many people the Christmas season has fond memories of family and friends, gifts, food (including lots of sugary treats) and more. Even those who do not have a Christian heritage, it is the music of the season that captures our attention and seems to lift our spirits.

Most of the Carols of Christmas are 200 years old and written by European musicians.

George Handel, a German born composer, spent much of his life in England. The Messiah, one of his more well known compositions, was written in 24 days. When he emerged from his study he is said to have exclaimed that he had "seen the face of God".

Contemporary Christian music has a place but has not replaced the hymns of old. The same is true for  most modern contemporary Christmas music.

One score, Mary Did You Know?, has been recorded by a number of musicians including Kenny Rogers, Donnie Osmond, Natalie Cole, Cee Lo Green and Pentatonix.

The Pentatonix version is sung acapella which differentiates itself from all the other recordings. The human voice is capable of producing sounds unequaled by musical instruments. This version is recorded without accompaniment, yet has a rich sound of woodwinds and percussion.

Written in the key of B minor, the song sounds similar to a Gregorian chant performed in an arched abbey.

The lyrics are simple yet provoke a wide range of emotions, especially among believers. Listen to the vocals and ponder the words. We believe even those who are not of the Christian faith will find peace and have their spirits lifted.

Merry Christmas from our place to yours.


Mary did you know that your baby boy will one day walk on water?

Mary did you know that your baby boy will save our sons and daughters?

Did you know that your baby boy has come to make you new?

This child that you've delivered, will soon deliver you

Mary did you know that your baby boy will give sight to a blind man?

Mary did you know that your baby boy will calm a storm with his hand?

Did you know that your baby boy has walked where angels trod?

And when you kiss your little baby, you have kissed the face of God

Mary did you know, Mary did you know, Mary did you know

The blind will see, the deaf will hear and the dead will live again

The lame will leap, the dumb will speak, the praises of the lamb

Mary did you know that your baby boy is Lord of all creation?

Mary did you know that your baby boy will one day rule the nations?

Did you know that your baby boy is heaven's perfect Lamb?

This sleeping child you're holding is the great I am

Mary did you know, Mary did you know, Mary did you know?


#Christmas #Mary

Efficient Use of Government Funds

For most, Open Enrollment 5.0 (OE5) in the Federal Marketplace is officially over. Trump's "sabotage" of the insurance market was a rousing success. In an all out assault on Obamacare they successfully cut the following funding:

  • Outreach and Marketing from $100,000,000 to $10,000,000
  • Unlicensed Assistance Programs from $63,000,000 to $37,000,000
  • They also saved by reducing the amount of time people had for OE5 from 90 days to 45. This shortened window also saves on costs to pay government employees who work directly with enrollment assistance.
  • Eliminated payments for Cost Sharing Reductions of over $7 Billion.

So what were Trump's sales results? Over 8.8 million people selected a plan. Down a paltry 4% from last year's enrollment of 9.2 million.

Exactly as every Obamacare supporter predicted.

Friday, December 22, 2017

STM takes a HIT

Our friends at Pivot Health, purveyors of Short Term Medical plans, alert us to the latest taxing information regarding these plans:

"In order to comply with section 9010 of the Affordable Care Act (ACA) insurance companies are subject to a new Health Insurance Tax, often referred to as HIT, of 3.5% that will be added to the cost of certain health insurance plans, including short term medical. 

The tax of 3.5% will be added to the Pivot Health Short Term Medical insurance premiums on policies with January 1, 2018 effective dates or later.  This would apply to clients that have started a 4 x 3 short term medical plan in 2017 or have a policy term starting in 2018.  Your client's health insurance premium will include this tax on all January 1, 2018 billing dates and beyond. 

This tax on health insurance premiums is a tax required by federal law
."

The good news, if one can call it such, is that these plans are relatively inexpensive, so the nominal increase should be, well, nominal.

Still, it's another ObamaTax eating up value (and your health insurance dollars).

Thursday, December 21, 2017

Life Insurance Poser: An Update

So, a few weeks ago I met with the widow of a client to complete the paperwork for filing a death claim. Complicating things was the fact that he died during the contestability period, which meant added scrutiny.

We quickly hit a bottleneck in the form of Matt's urologist, whose assistant wasn't particularly helpful, and so Amy asked me for help. Time was, I could easily make the phone call, but because of various privacy laws, doc's won't even acknowledge to me that a given person is even a patient. Still I offered to try, on the theory that perhaps Matt's privacy concerns died with him.

I never did hear back from the doc, but Amy called me a couple of days later to thank me; he'd completed and returned the form within a day of my call.

Heh.

About a week later, I received the check and let Amy know that it had arrived. And here's one of the two points I'd like to make:

It's still surprising to me that the current default in these circumstances is for the carrier to send the check directly to the beneficiary, and that this is at the agents' request. Unless said beneficiary is a plane-ride away, I just don't 'get' it: this is the most important part of the entire life insurance transaction. I made a promise to Matt that I would be there for Amy; how do I honor that promise by having the anonymous corporation entrust that check to Cliff Clavin for delivery (and maybe some practical advice)?

Which brings me to the second (albeit seriously intertwined) point: seeing the smile of gratitude on Amy's face reinforced just how important, and valuable, my job really is. I can stand tall knowing that I've helped to make it possible for her to continue her current standard of living for (at least) the foreseeable future.

What could possibly be better than that?

Tuesday, December 19, 2017

On Single Payer: This will end well

A good friend, who actually lived through the experience, notes that the VA is, in fact, socialized medicine, with all the rights and privileges thereunto appertaining.

Such as this (via Stephen Miller) from McPaper:

"VA knowingly hires doctors with past malpractice claims, discipline for poor care ... [Schneider]  was forthright in his application about the license revocation and other malpractice troubles.But the VA hired him anyway."

Yay team!

But wait, it gets better (for certain values of "better"):

"A VA hospital in Oklahoma knowingly hired a psychiatrist previously sanctioned for sexual misconduct who went on to sleep with a VA patient"

Talk about a purple heart.

But yeah, Single Payer (the explicit end-goal of ObamaCare) is gonna be great.

Monday, December 18, 2017

Oy, Canada! Part 6,437

Our friend Rich W alerts us to the latest CanuckCare news, and it's not pretty:

"Waiting for treatment has become a defining characteristic of Canadian health care ... waiting times for medically necessary treatment have in-creased since last year."

That last part is important because, unlike elective procedures, medically necessary treatment indicates a certain sense of urgency. And in the case of our Neighbors to the North, there are really two distinct factors at work:

First, "[fr]rom referral by a general practitioner to consultation with a specialist. The waiting time in this segment increased from 9.4 weeks in 2016 to 10.2 weeks this year." This could be potentially life-threatening; what if that referral was to an oncologist?

And second, "[f]rom the consultation with a specialist to the point at which the patient receives treatment. " Again, if chemo and/or radiation is called for, this could mean the difference between a few days versus years of life.

And, of course, the same would hold true for someone with, for example, an acute heart condition.

And it's not just treatment that's getting backburnered:

"Patients also experience significant waiting times for various diagnostic technologies."

These include what we'd consider fairly routine things like CT scans and MRI's, as well as ultrasounds, which could help detect potential issues in the baby.

The point, of course, is that single-payer medicine (the stated end-goal of ObamaCare) isn't the panacea its proponents tout it to be.

Friday, December 15, 2017

Always look on the Briteside of life

It was bound to happen:



And yes, the commercial is a parody of Big Pharma ads, but the service is legit (for certain values of "legit").

[Hat Tip: FoIB Holly R]

Thursday, December 14, 2017

MVNHS©: The Gift that keeps on taking

Britain's Much Vaunted National Health System© has long been touted as the quintessential model of government-run, single-payer health "care." Today we offer two more shining examples of how that's working out.

First up, via FoIB Dr Gerard G, a lesson in how the MVNHS© manages to rein in run-away health care costs:

"Now NHS prepares to ration painkillers and routine operations: Bosses drawn guidelines after getting only a third of the money they asked for in the Budget"

That's really the fundamental problem with this kind of system: there's only so much supply to meet pent-up demand. As co-blogger Bob noted some time ago:

"The economics of goods and services can be reduced to simple demand and supply. Health care is no different ... Health care is also inelastic."

That is, one could substitute tea for coffee (for example), but there really isn't a substitute for health care. Sure, one could probably make do with an extra ibuprofen versus that codeine, but what's the stand-in for hip replacement?

Our second lesson comes courtesy of FoIB Rich W, who found this tragedy:

"Hospital apologises after pregnant teenager was turned away from hospital by midwife who blasted her for using an ambulance as ‘a taxi’ – just hours before her baby died."

Talk about compassionate care.

Fortunately, the hospital "was forced to apologise;" I'm sure that went a long way toward helping the young couple's healing process.

Good thing she didn't need that epidural.

Such a deal!

#ACAWinning!


[click to embiggen] 

For perspective, that translates to over $21,000 before the plan pays anything (well, except for free birth control and such). So again, going bare is no longer such an irrational response.

It's a Holly, Jolly Health Wonk Review

Our favorite elf (and HWR co-founder), Julie Ferguson, hosts this week's holiday-themed roundup of health care wonkery and policy.

Enjoy!

Wednesday, December 13, 2017

From the P&C Files: Winter is here!

Our friend Emily J at PuroClean ("The Paramedics of Property Damage") has some timely suggestions for IB readers:

The Complete Guide to Winterizing your Home

Now is the perfect time to prepare your home for the colder weather. Winterizing your home with the tips below are simple and easy. The longer you wait the more damage could possibly erupt with old man winter cold air rolls in.

Interior

  • Furnace: When it comes to your heating system take the time to do a test run to make sure everything is working properly set to 80 degrees, listen for the furnace to turn on and wait for the warm air to blow. If it isn’t running properly, contact your local qualified service technician.
  • Furnace Filters: Dirty filters can restrict airflow and boost energy demand. To extend the life of your furnace and keep costs low change furnace filters monthly.
  • Preventing Freezing Pipes: Drain water from swimming pools and water sprinklers. Replace exterior faucets with freeze-proof faucets. Look for pipes that are vulnerable for freezing, pipes located by cracks or openings in walls, floors and ceilings. For pipes at risk for freezing consider installing specific products made to insulate water pipes like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes. Keep the faucet on a trickle, cabinets open for warm air to circulate and if there are water supply lines in the garage keep the garage closed.  
  • Thawing Pipes: Keep the faucet open for water to trickle out as you treat the frozen pipes, apply heat to the section of pipe using a electric heating pad, hair dryer or a space heater. Apply heat until the water pressure is fully restored, if you can not find the frozen section call a licensed plumber. If a pipe bursts or a water leak occurs, turn off your water shut-off valve and call your local service contractor..
  • Air Ducts: Debris in air ducts can cause heating bills to rise. Get air ducts professionally cleaned by your local service contrator.
  • Water Heater: Consider having your water heater flushed once a year.   
  • Sump Pump: Test your sump pump to make sure it’s working properly.
  • Home Detectors: Replace the batteries and test your smoke and carbon monoxide detectors.
  • Put up some Plastic: A cheap alternative to prevent old drafty windows is buying a cheap window insulation kit at your local hardware store. This will help keep your home warm and your energy bills low.
  • Fire Place: Clean and prepare your fire place and chimney. Make sure the chimney is clear of any nests from birds, squirrels or other animals. Inspect the fire brick in the fireplace, repair any mortar joint, a fire can spread into the stud wall behind the masonry fire brick.
Exterior
  • Gutters: Clean gutters and downspouts to make sure both are free of leaves and debris, allowing water to flow properly. Clogged gutters are one of the major causes of ice dams. Replace old or damaged gutters with new ones that have built-in leaf guards.
  • Roof: Inspect roof for shingles that are curling, missing, or broken.
  • Seal up cracks and gaps: Be sure to caulk or weather strip around windows and door frames to prevent heat from escaping.  “Caulking and sealing openings is one of the least expensive maintenance jobs,” says Michael Hydeck, President of the National Association of the Remodeling Industry (NARI). “Openings in the structure can cause water to get in and freeze, resulting in cracks and mold buildup,” he says.
  • Air Conditioner: Cover air conditioning unit outside to prevent debris from entering the system.
  • Outdoor Furniture: Cover and store outdoor furniture.
  • Yard Equipment: Clean up yard equipment.
  • Water Hose: Blow out and store your hoses to prevent damage. Winterize outdoor faucets and spigots to prevent freezing pipes.
  • Check for Peeling Paint: Peeling paint is a sign that existing paint is failing and can no longer protect the siding of the building which will deteriorate if not corrected.
  • Yard: Rake leaves, trim trees and bushes.
 Always try to buy a snow shovel, salt, extra water, canned goods and other winter supplies before nasty weather hits.

Thanks, Emily!

Monday, December 11, 2017

Top O'The Week Linkfest

■ A few months ago, we noted that, far from elevating health care results among those most needy, "the weight of the scientific evidence is that Medicaid expansion has not saved lives."

Now, FoIB Holly R offers more proof that Medicaid over-promises and under-delivers:

"[F]or patients with other public [i.e., Medicaid] or no insurance, survival was often stubbornly unchanged, or, in some cancers, declining."

Ooops.

■ A slight correction (well, clarification) for our item last week on Wells Fargo's little insurance fraud fiasco. From the original article, we understood this to mean home (and perhaps auto) policies; thanks to FoIB Allison Bell, we learn that at least some of these appear to have been life insurance plans:

"California insurance regulators say problems with unauthorized product sales at Wells Fargo bank branches may have affected some sales of term life insurance."

Yikes.

■ And about that ObamaTax cost curve; back in September we noted that:

"Out-of-pocket costs for specialty drugs under the Affordable Care Act increased 16 percent from 2016 to 2017."

Ouch.

But wait, there's more:

"U.S. health care spending increased to $3.3 trillion in 2016, with out-of-pocket health care costs borne directly by consumers rising 3.9 percent — the fastest rate of growth since 2007."

#ACAWinning!

[Hat Tip: Jason]

Friday, December 08, 2017

ANOTHER Baby Charlie? The MVNHS© Strikes Again

Regular readers may recall the tragic story of Baby Charlie:

"The parents of terminally-ill baby Charlie Gard are 'utterly distraught' and facing fresh heartbreak after losing their final appeal in the European Court of Human Rights."

Well, turns out the caring, compassionate Angels of the Death Mercy at the Much Vaunted National Health Service© apparently haven't met their quota:

"Ader Hey Children’s Hospital has applied to the High Court to switch off life support for a baby in a coma, the ECHO understands. Alfie Evans’s family said they were now in a “living nightmare” after the hospital said they had exhausted all options in trying to diagnose and treat his mystery brain condition."

Get that?

They don't even know what's wrong with the poor boy.

Adding insult to (fatal) injury:

"An Italian children’ hospital has offered to take the child as a patient for further inquiries and treatment. But the UK hospital administration and doctors are not only saying NO, seeks a court order allowing them to withdraw life-sustaining treatment."

But hey: Free health care.

(For certain values of "care")

[Hat Tip: FoIB TPH]

Thursday, December 07, 2017

From the P&C Files: Is this big?

Because it seems big:

"The accusation is the result of a department investigation that found that from 2008 to 2016, Wells Fargo customers were issued approximately 1,500 insurance policies and charged premiums without their knowledge or permission."

The result of this investigation  may be the revocation of WF's license to sell insurance in The Golden State.

[ed: Which, to be fair, may be to their benefit, based on the fires currently raging out of control]

I reached out to my P&C guru Bill M, who pointed out that:

A) Yes, this certainly appears to be fraud, and

B) In the grand scheme of things, 1500 incidents over 10 years seems more likely the actions of a "rogue" agency than systemic. Doesn't make it right, but probably easier to contain and remediate.

Will be interesting to see which licenses are pulled, and for how long.

[Hat Tip: FoIB PC360]

Wednesday, December 06, 2017

From the Comments

We're privileged to have some really interesting and informed commenters here, and the discussion can get lively (but always  civil!).

But we also get some .... well, unusual feedback, such as this one from Regina Raymond in reply to our recent MedMutual post:

"My husband of six years left me for another girl because I accused him of seeing another girl and since then I have been trying to get him back but he refused to come back to me, he was not responding to my calls or email and he even unfriended me on face-book and also unfollowed me on IG and he told me that he was done with me and my two kids.

I got really confused, I was searching on the internet for help and I saw a testimony of how a spell caster helped them to get their exes back so I decided to give it a trial, but i was even more confused because of many testimonies that i saw, but my heart told me to go for Dr [REDACTED] because I did many researches on him and I found nothing bad about him, that was how I contacted him and I explain my problem to him and he casted a love spell for me and guaranteed me 7 days that my ex will come back to me and to my greatest surprise the third day a great miracle fell on me and my ex came back to me and he begged for my forgiveness.

Dr [REDACTED] you are just the best, I will continue to publish his name because he is my Savior, we are now one big happy and united family, If you need his help you can Email him Do not loose hope too soon contact him If you need his help you can Email him ...  for easy and fast communication you can also call or add him on whats-app.
"

Well gosh, thanks so much, Regina, and congratulations!

Pretty sure this isn't considered an EHB, though.

Tuesday, December 05, 2017

Questionable Client Tricks

Well, not so much "tricks" as judgement:

One of our P&C clients is going through Open Enrollment at work, and the voluntary term life for both himself and his wife is going up pretty dramatically. This happens because most of these plans use age-banding; that is, your premium is (for example) $10/week from age 30 to 34, then $115 from 35 to 39, etc.

So he called to see if buying his own plan might be a better way to go.

It usually is: group term plans are generally guaranteed (or at least simplified) issue, which means little or no underwriting, which means carriers inflate the rates to cover for the unhealthier employees. Healthy ones can almost always do better on their own. The biggest advantage for these plans is that they're payroll-deducted, so a lot more convenient than cutting a check (although most carriers will do auto-withdrawal for monthly premium, which is pretty close).

Anyway, Joe is in good shape, but Kelly's not quite tall enough for her weight, which adversely affects her rate going in. I suggested 20 year term plans, and the numbers looked good for Joe, but they're thinking about going with a 10 year plan for Kelly in the hope that she'll shed a few pounds in the meantime and qualify for lower rates down the road.

I countered thusly:

"If you can swing the 20 year premium-wise, it's a much better idea. For one thing, you can always request a rate review down the road if/when Kelly drops a few pounds. Plus, who knows what rates will be with these companies 10 years down the road or (even more importantly)  whether her medical history would change where she couldn’t even qualify for a plan – regardless of the weight issue.

She would have to lose about 10 pounds and be stable at that weight for at least 1 year to get to get the next better rate class, and down to another 10 or 15 and stable for 1 year for best.  Of course, that’s assuming overall history and findings look good such as lipids, any other significant history, etc.

Your call, and I’m happy to oblige whatever you want – but also want to give the very best advice I can
."

We shall see....

Monday, December 04, 2017

Blog Contest Alert

We've been nominated for Healthline's 2017 Most Loved Health Blogs contest (we're a previous award winner).

Voting's now open - We would really appreciate your support.

Thank You!

 
[First posted on 11/26/17] 

Boy Howdy, A Roaring Success

Well, for certain values of "success:"



[Hat Tip: FoIB Rich W]

Friday, December 01, 2017

From the mailbag: No Choice Health Insurance

So, received this in email this morning:

"Hello, my family and I are looking into health insurance assistance. One of our concerns about it is that we are looking for PPO plan and not HMO. We've been in touch with another agency and was informed that HMO plans were the only thing available. We were given this site to begin Healthsherpa.com and all we can see are HMO plans."

I have no idea who or what a Healthsherpa is, but presume it eventually ends up at the 404Care.gov site. Where, in fact, the only options for our area are Molina, CareSource and Buckeye Health, all of which are HMO's, and all of which are generally known as Medicaid "carriers." And that means even narrower networks (fewer providers).

Oh goody.

But it gets better:

"My wife and I have 4 kids and our ages are 29, 26, 9, 6, 4, and 3. 3 girls and 1 boy.Our household income is 40,000 a year."

I ran that through the handy subsidy calculator, which yielded - not surprisingly - this result:

"Results

You are likely eligible for Medicaid

"Based on the information you provided, you are likely eligible for Medicaid. Medicaid is a health coverage program run by states and the Federal government
"

So not subsidy-eligible, either.

There are still choices, of course; we'll see which (if any) they elect.

Thursday, November 30, 2017

Thanks for holding. We know your time is valuable....


Health Net...

Application submitted via fax for an individual plan on November 14.
Check sent via Priority Mail.  Received on 11/16

11/27 - After being unable to log into the broker site to check status, I called their IFP broker service number.  The rep was unable to locate the application and promised to call back the next day.  She didn't.

11/30 - Calling again.  The phone wait time is quoted as 126 minutes.  After 46 minutes, listening to the same inane music and announcements, I believe it.

This is inexcusably rude.  

I don't care what excuse they have.  How can any business be this disrespectful of someone's time?

Thursday LinkFest

■ Remember this: "If you like your doctor (or hospital), you can keep your doctor (or hospital)?"

Too bad, so sad. As FoIB Jeff M alerts us:

"[R]estructuring lawyers are now warning that the healthcare industry is about to experience a massive wave of hospital bankruptcies."

Of course,this isn't entirely unexpected: while insurance rates have skyrocketed, that trend hasn't translated to increased provider revenue. In fact, "[h]ealth-care bankruptcy filings have more than tripled this year."

■ Another FoIB, NDH, tips us to this helpful video explaining the Health Care Sharing Ministry model:


How Does MediShare Work?


■ And speaking of health care sharing ministries: I long ago opted to take a pass on selling them because:

"I'm an insurance agent, and I hold myself out (semi-)professionally as such. So if I sell a Medishare plan, which is specifically not insurance, I'd be concerned about an E&O claim in-the-making."

And lo-and-behold, today's email holds this warning from ARN:

"Recent solicitations from Risk Sharing Groups have caused concerns among Life Insurance Agents.   Consider a few key points when evaluating an Errors & Omissions Policy"

I had had no idea such programs existed. Apparently, they're available for agents who don't want to pay for legit Errors and Omissions coverage. The plans appear to be modeled on the health care sharing ministries, and are therefore not insurance, so there's some questions about whether any claims will actually be paid.

And there's this, which seems to be a show-stopper:

"In a Risk Sharing Plan the right to reimbursement only occurs once the wrongful act(s) have been entered in court and all appeals have been settled.  This could take years."

Yikes.

Wednesday, November 29, 2017

Wrapping Up LTCi Awareness Month

As we near the end of LTCIAM, the good folks at Visionary Marketing offer this handy "Protection Decision Tree" to help folks determine what kind of plan might fit them best:
[click to embiggen]
 
Thanks, VMG!

Tuesday, November 28, 2017

ObamaCare Fail '17

Courtesy of FoIB Ʀєfùsєηíκ, the latest on this year's Open Debacle Enrollment:

"Obamacare Exchanges are on track to have 18-28% fewer members than at the end of last year's open enrollment."

Hardly surprising, of course, given the current state of premiums.

Here's another 1,000 words on the subject:

[click to embiggen]

#Winning!

[Chart courtesy of Forbes]

Monday, November 27, 2017

Much Vaunted National Health System© strikes again

Another day, another MVNHS© screw-up:

"A glamorous equestrian has been left in agony and vomiting her excrement after she claims minor keyhole surgery went horribly wrong"

34-year old Kelly Yeoman was initially hospitalized for a small "fluid filled sac" on her ovary. But by the time the (rocket?) surgeons were done with her, she was left confined to a hospital bed, her body "slowly filling with her own excrement."

And since it's not likely that her care's going to be getting any better under the auspices of the MVNHS©, her family and friends are trying to raise about $13,000 so she can avail herself of private treatment.

And it's urgent:

"[H]er bowel could perforate at any moment – at best meaning she would need a colostomy."

But hey, free!

A Tale of Two Scenarios

Tuesday evening a buddy of mine sent me a text regarding insurance for his employee. Since it's only two employees in his small business they don't offer a group plan. The text exchange below is why the middle class is getting crushed with Obamacare. It's also a huge reason why using a professional insurance agent can make a big difference.



Even with the huge subsidy they will still pay $5100 for a $12,500 deductible. That's 8.5% of their income in premium and an additional 21% of their income if they meet the deductible.

The Affordable Care Act. Well, maybe not so affordable.

Friday, November 24, 2017

Life Happens: Parent’s Sacrifice – and Gift

Roberto Loera spent his winters working at ski resorts in Colorado, and his summers in Mexico with his family. The time came that his family's visas had been approved, and they could be together year 'round.

Unfortunately, that wasn't destined to last; fortunately, he'd listened to his insurance agent:



[Hat Tip: Illinois Mutual]

How to Find Low Cost and Free Prescription Drugs

Medicare beneficiaries on a fixed income often have to decide between food and their medications. Medical bills can be tough on budgets, especially when your only income is from Social Security.

We have found several reliable sources where you can get prescription drugs for a few dollars and in some cases, 100% free. Here are a few examples.




During the 2018 Medicare open enrollment period keep these tips in mind.


  • Review your drug plan every year, even if there are no drug changes
  • Consider plans with a deductible 
  • Check out the carriers preferred pharmacy list
  • Research ways to avoid the donut hole


We reviewed drug plan options for over 400 clients this year. The annual savings ranged from $150 to over $6,000! Many of our clients will save $600 - $800 per year.

If you would like more information on how you can potentially save hundreds or thousands of dollars on your prescription drugs, follow this link to money saving ideas for finding Free and Low Cost Prescription Drugs.

#FreeLowCostPrescriptionDrugs  #MedicareOpenEnrollment


Thursday, November 23, 2017

A Blessed Thanksgiving

There's a theory that the original Thanksgiving celebration, and the holiday itself, is modeled on the Jewish Festival of Sukkoth (Tabernacles). The idea is that they're both harvest festivals that take place in the Fall, and that the Pilgrims, as religious folks, would have looked to the Bible for inspiration.

The reality is that it's highly unlikely to be true, but it's always fun to speculate on these kinds of connections.

A joyous and blessed Thanksgiving to all lour readers!

Wednesday, November 22, 2017

The Positive Side of Sharing

We try not to take too firm a stand on products we don't sell, and of course a healthy skepticism is always in order for non-insurance products that claim to pay for health care.

For example, we've blogged quite few times on Health Care Sharing Ministries, most recently here:

"My claim from October had still not been paid. Yesterday I received a notice ... that since I was no longer a paying member my medical claims are no longer eligible for payment!"

But we also know folks who've had positive experiences. This past Spring, for example, long-time IB reader Thomas L reported that:

"We are using a sharing ministry, Samaritan Ministries, as of September.  In Oklahoma, the premium increase for this year was announced at 51% and all but BCBS were exiting the market statewide*.  This is after an almost 40% increase the year before."

Yikes.

But again, it's not just about saving money upfront: how will one fare once claims start to accrue?

Well, recently Tom sent this update:
"Baby is here!

So far so good on all things Samaritan.  All current expenses are already paid, the money for the obgyn is pre-paid to the clinic (which for whatever reason they hold in escrow), and the money for the hospital’s delivery estimate I have in a separate account ready to go, but since he was just delivered on 9/17, we have not had any bills yet.
I’ll have a much fuller report after the hospital really bills us, and, if it is like last time with BCBS, that weird never-ending stream of bills from the doctors and staff that come into your hospital room but technically aren’t with the hospital, so bill you separately."
Mazel tov!

Thanks, Tom, for keeping us updated, and have a GREAT Thanksgiving!

Tuesday, November 21, 2017

New News from the Herr Gruber Department

Thanks to our good friend Rich Weinstein, we have new video from Jonathan Gruber in the run-up to last year's elections:




Pull quote: "Not only is Obamacare a great law, and successful, but it was done so “honestly

Click here for the full story...

The $15 Per Hour Challenge

Seems like more and more workers are clamoring for a "livable wage" in the area of $15 per hour. So far this experiment has mixed, but mostly negative reviews, depending on the spin.

A Google search for "how is the $15 minimum wage working" shows some results claiming it is a success, while others pan the concept.

Left leaning HuffPo claims it is working, while Money-CNN say the experiment has its' doubts. Empire builder Jeff Bezo's WaPo cites a "very credible" study that seems to lean toward the negative side.

One very quiet experiment by a major retailer involves an autonomous nighttime janitor that cleans the floors.

Meet "Wally"

Walmart has quietly begun testing an advanced, autonomous floor scrubber during overnight shifts in five stores near the company's headquarters in Bentonville, Ark., a move that could free workers from hours of drudgery, but that has already raised alarm among some employees. As the U.S.’s largest private-sector employer, Walmart is watched carefully for any shifts it makes to its workplace.
 The machine resembles a traditional scrubber but comes equipped with similar technology used in self-driving cars: extensive cameras, sensors, algorithms and Lidar for navigational mapping. Think of it as a Roomba crossed with a Tesla. A human must first drive the device to train it on a path; it can then operate largely independently, including when a store is open to customers. If a person or object gets in its way, it momentarily pauses and adjusts course. LinkedIn

The age of automation could be coming soon to a store near you.

Beep. Beep.

#$15MinimumWage #Robots

Monday, November 20, 2017

Paying the Obamacare Poor Tax

When healthcare.gov opened for business a few weeks ago many were shocked at the prices. You would think by now most folks would understand that quality health insurance like Obamacare isn't cheap.

You get what you pay for.

The substandard plans offered before 2014 were horrible. Families with premiums under $500 per month were getting cheated. Many of those plans did not cover maternity. Women were forced to open their purses to pay for their own birth control pills. People who wanted annual exams had to actually PAY for these services.

Thanks to Obamacare almost all the carriers that offered these low rent policies have been driven out of the market place. Now many of those health care services are FREE. Women who want babies no longer have to plan ahead and save money to pay for the birth.

Their Obamacare insurance plans pay the cost of maternity so they don't have to.

Junk health insurance plans have been replaced with Olympic metal plans like bronze, silver and gold that are easy to understand and compare.

Now consumers actually KNOW what they are getting for their money.

 Consumers here at first did not believe the health insurance premiums they saw when they went shopping for coverage this month on HealthCare.gov. Only five plans were available, and for a family of four with parents in their mid-30s, the cheapest plan went typically for more than $2,400 a month, nearly $30,000 a year. - NY Times

If you want quality you must expect to pay for it.

A $2 steak just isn't the same as a $30 steak. The reason why one steak has a higher price than the other is because the difference in the two is unmistakable. You don't need refined taste buds to appreciate the better things in life.

The situation here in Charlottesville is an extreme example of a pattern that can be seen in other places around the country. The Affordable Care Act is working fairly well for people who receive subsidies in the form of tax credits, said Doug Gray, the executive director of the Virginia Association of Health Plans, which represents insurers. But for many others, especially many middle-class families, he said, “the premium is outrageous, and it’s unaffordable.

Some say $30 for a steak is outrageous.

I say they just don't appreciate quality.

If you think options are slim now and premiums are high, you haven't seen anything yet. Not everyone appreciates a fine wine and delicious juicy steak.

Let them eat cake.

#Obamacare #UnaffordablePremiums


Puzzling CHIP

Okay folks, what's missing from this?


[click to embiggen]

Hint: CHIP ain't free (and it's not "insurance").

Answer: 8.5 million kids covered ... at what cost?

These are children of families that "don't qualify for Medicaid, yet can't afford private insurance," which would would seem to be describing the "middle class," but apparently not.

And despite its name, CHIP is NOT insurance: there are no premiums, no skin in the game.

And here's a question: since we're required by law to buy health insurance that includes first dollar preventive care benefits, why aren't these kids on ObamaPlans? Surely it can't be for economic reasons: these plans are, after all affordable and effective.

'Tis a puzzler.

[Hat Tip: FoIB Bill M]

Friday, November 17, 2017

Some Thoughts on ObamaComp

Although I'm no longer actively working in this market, I do get the various carrier updates and contractual changes. Yesterday's mail brought this from Evolent (to which I'm connected via what used to be Premier Health Insurance):

"On behalf of Premier Health Plan, Evolent Health would like to thank you for your relationship ... it is necessary to amend [your contract]."

Regular readers already know where this is heading, but I think this may be instructive as to why I received a particular phone call yesterday:

 
[click to embiggen]

I would estimate that it takes at least a good hour (likely more, plus service time after the sale) to do a decent job for a client, even when there are so few choices still left. And of course, there's overhead and the like, so that $5 is quickly eaten up.

And once again I would ask: will their rates be lowered to reflect the decreased comp?

(Spoiler Alert: Not likely)

Oh, about that phone call?

Well, I was the third or fourth agent she'd contacted about health insurance for her son and daughter-in-law. They're currently with CareSource (which is primarily a Medicaid carrier, but has branched out into the "commercial" arena, as well). The county in which they live currently has these health insurance choices: CareSource. Since they don't use agents, there's no incentive for anyone to sell them. Which is why the poor lady was so frustrated.

And who can blame her?

Oh, did I mention the almost 100% rate decrease increase?

Insult and injury, ObamaCare is thy name.

Thursday, November 16, 2017

This Picture: What's Wrong With It?

NAILBA - the National Association of Independent Life Brokerage Agencies - is currently in the midst of its 36th annual convention, and by all accounts a fine time is being had by all. Which is, of course, great, but also provides an excellent illustration of the disconnect between trade groups such as this (and of course, they're far from unique in this regard) and how the public perceives those of us in the field.

Several years ago, I noted the irony inherent in a continuing education course on ethics:

"My fellow participants couldn't understand why I was giggling about an "Ethics" course given - for free! - to agents who'd received a "goody bag" full of tschochkes (chip clips, staplers, etc)."

Well, apparently the folks sponsoring that class were pikers:


ExamOne is a vendor agents and carriers use for medical exams for insurance applicants.

So much for those Ethics CE requirements....

Wednesday, November 15, 2017

Another Government-run Health Care Success Story

Words fail:

"A veteran committed suicide by setting himself on fire in front of a New Jersey VA clinic after staff at the clinic repeatedly failed to ensure he received adequate mental health care"

Charles Ingram, a 51 year old Gulf War vet, was actually cleared for treatment at a non-VA facility, but the bureauweenies in charge failed to follow through.

But sure, let's go all-in on state-run health "care."


[Hat Tip: FoIB NARNfan]

Tuesday, November 14, 2017

Sad news

We've just learned of the passing of Dr Uwe Reinhardt earlier today. His was a voice of reason and thoughtfulness, and he had a unique talent for making complex health care policy understandable.

We first noted the great work of Dr Reinhardt in this post by co-blogger Bob back in 2009:

"The insurance industry is congenitally weak in bargaining with supply side of the American health sector,” explained Princeton University health economist Uwe Reinhardt on a recent NPR Money Planet segment. Reinhardt believes that insurers largely dance to the fiscal tune whistled by hospitals and physicians."

A little over a year later, co-blogger Mike quoted another great example of Dr Reinhardt's insight:

"Thus, after blushing over miserly fee updates, taxpayers might go on to ask physicians why an average annual compound increase of 5.4 percent in spending per Medicare beneficiary was not enough to give the nation’s elderly good medical care."

Ouch.

He will be missed.

Monday, November 13, 2017

From the P&C Files: Foreign General Liability

Regular readers know our friends at Global Underwriters for their wide array of travel medical options, but they also work the other side of the insurance fence: since a lot of their business comes from employers with substantial international exposure, GU has an interesting product called Foreign General Liability (FGL) coverage. I'll let GU's Peter Schulteis explain:

"Today, thriving companies aren't just operating globally. They're sourcing, producing, recruiting, and genuinely "thinking" in global terms. However, most domestic General liability policies only cover lawsuits brought within US borders. This leaves US companies, schools, churches, non-profits, etc. and their international operations without a legal or financial safety net if taken to court abroad."

Okay, so what is Foreign General Liability coverage?

"FGL primarily consists of 3 main benefits:

International Commercial General Liability: The first line of defense against costly legal actions arising from events occurring outside US borders.

Typical Coverages: Bodily Injury and Property Damage, Employee Benefits Liability, Personal and Advertising Injury Liability, and Medical Payments.

Employer's Responsibility/Worker's Compensation: Outside the US, nothing quite compares to our nation's own worker's compensation system for comprehensive coverage [ed: as we've seen before].

Typical Coverages: Foreign Voluntary Worker's Compensation (Statutory worker's comp benefits for US and Non-US employee's), Employer's Liability - Bodily injury coverage to employee's for accident or endemic illness contracted outside the US.

Foreign Auto Liability: Each country and jurisdiction around the world has its own rules and regulations concerning automobile liability - from who would be at fault if an accident were to occur to how an automobile liability claim should be handled.

Typical Coverages: Applies to any auto of the insured, including owned, hired, and non-owned vehicles, Auto Bodily Injury/Property Damage Liability
."

Nice. What are typical coverage amounts?

"FGL limits are typically $1 - $2 Million, with the possibility of increasing benefit limits to $5 Million, if desired."

Thanks, Peter!

If you (or someone you know) would like additional details (or even a quote), be sure to stop by Global Underwriters'
site.